Privacy Policy

Home Privacy Policy

Last Updated: May 1, 2024

Welcome to SaveFlow ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us when you:

  • Create an account (such as your name, email address, and password)
  • Set up your financial profile (such as income sources, expense categories)
  • Subscribe to our premium services (including payment information)
  • Contact our customer support
  • Participate in surveys or promotions

1.2 Financial Information

To provide our core services, we collect financial information that you input into the app, including:

  • Income amounts and sources
  • Expense categories and amounts
  • Budget goals and limits
  • Financial planning data

We do not directly collect or store your bank account numbers, credit card numbers, or other sensitive financial account information unless specifically provided by you for payment processing purposes.

1.3 Usage Information

We automatically collect certain information about your device and how you interact with our Service, including:

  • Device information (such as device type, operating system, and browser type)
  • Log information (such as IP address, access times, and app features used)
  • Usage patterns and preferences
  • Performance data and error reports

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Send you technical notices, updates, and support messages
  • Respond to your comments and questions
  • Develop new features and services
  • Monitor and analyze usage patterns and trends
  • Protect the security and integrity of our Service
  • Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Your Consent

We may share your information when you direct us to do so or provide your consent.

3.2 Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information.

3.5 Protection of Rights

We may disclose your information to protect the rights, property, or safety of SaveFlow, our users, or others.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing your consent at any time (where processing is based on consent)
  • Requesting restriction of processing of your personal information
  • Requesting transfer of your personal information
  • Opting out of certain data sharing practices

To exercise these rights, please contact us at support@vixalab.com.

6. Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

7. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@vixalab.com